Hello! I'm Ninad
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I design experiences. I believe, experiences that solve problems and inspire story telling, are successful and memorable.
An Architect by education, I started designing experiences for physical spaces, before moving on to designing digital experiences. Over the past 23 years, I have designed experiences of dozens of applications, across industry domains and geographies, technologies, and access devices. I also conduct Design Thinking trainings, and workshops on multiple topics in the UX domain.
I am a keen enthusiast of Photography and Personal Finance. You can see some of my photographs at: https://500px.com/ninad_dalvi. Watch out for my new Personal Finance app; its coming soon...
My other areas of interest include sketching, stock market trading using technical analysis, gardening, story writing, watching movies, and following cricket.
Ninad Dalvi
EXPERIENCE DESIGNER, PHOTOGRAPHY & PERSONAL FINANCE ENTHUSIAST
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Phone:
+91 98906 23976
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Email:
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Date of Birth:
September 11th, 1975
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EXPERIENCE
2018 to date
Senior Manager - User Experience
Western Union
In Western Union, I lead a team of passionate experience designers and UI content writers. I partner with stakeholders from all over the world, to identify user and business problems. We follow user-centred design process for problem identification, research, solution design, and testing, to deliver delightful user experiences to our end users, in an iterative manner.
Beyond UX consultancy and delivery, I am also actively involved in UX evangelisation and training, hiring and team mentoring.
2013 - 2018
Senior Principal - User Experience > User Experience Strategist
Persistent Systems Ltd.
My role in Persistent Systems focused largely on conceptualising and re-designing user experience of Persistent's products. I led and managed a team of User Experience Designers and Visual Designers, across various experience design projects, spanning business domains and interface platforms. I partnered with stakeholders to understand business and user goals, and drove experience design solutions. I conducted UX activities like experience strategy, stakeholder requirements gathering, IA and navigation design, interaction design, and usability testing.
Other aspects of my role involved, pre-sales, UX proposition design, Design Thinking workshops and training, hiring, and mentoring.
2010-2013
Senior User Experience Architect > Principal - Experience Design
Infosys Ltd.
In Infosys, I led the UX team for their Core Banking platform's UX transformation program. My role involved UX consultancy, delivery planning and management, quality compliance, and people management. My key contribution was in defining the product UX design framework comprising interaction patterns, layouts, components, and style guide.
I was also closely involved in the UX Academy initiative of Infosys. My role involved recruitment, teaching and mentoring, and other group-level initiatives.
2000-2010
Visualizer > Associate Consultant > Consultant > Senior Consultant
Tech Mahindra Ltd.
I moved from designing physical to digital experiences. Co-founded UX design practice in Tech Mahindra. Managed E2E responsibilities - hiring and mentoring, pre-sales, design conceptualization, detailing and delivery, and operations. Played a pivotal role in growing the team from 5 to 65 members.
1997-2000
Architect
Jayant Tipnis Consultants Pvt. Ltd.
Fresh out of Architecture college, I worked in one of the top Architecture firms in Mumbai. I designed experiences of physical spaces like residential buildings, auditoriums, sports complex, temples, parks, and even a Smashan (Hindu cremation ground).
EDUCATION
2016
Trained on conducting Design Thinking Workshops and Trainings
Experience Point (Training arm of IDEO), USA
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2004
Post-graduate level course in HCI
IIT Bombay, India
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2000
Diploma in Advanced Computer Arts
C-DAC, Mumbai, India
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1997
Bachelor of Architecture
Sir JJ College of Architecture, Mumbai, India
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EXPERTISE
Design Thinking, UX Strategy, and end-to-end UX Design, including:
RESEARCH
User research, persona-scenario modeling, journey-mapping, task-flow analysis, contextual inquiry, user interviews, user survey, focus group discussions, competitor product study, and questionnaires.
DESIGN
UX Strategy, usability goal setting, scenario design, paper prototyping, information architecture and navigation design, wireframe design, and clickable prototyping.
TESTING
User experience assessment and usability testing, collaborative assessments, testing of mobile applications, competitor product benchmarking. Basic accessibility compliance audits.
RESEARCH, PUBLICATIONS, & BLOGS
Micro Interactions powered UX
(2024)
UX Frameworks for Product Design
(2014)
UX for Call Centre Advisors
(Presentation in CAUE, 2008)
Life Lessons from UX Design Principles
(2023)
Mobile First
(2014)
Usability Goals - A Task-fit approach
(2005)
Introduction to Internationalization
(2004)
TOOLS
Figma
Sketch
Photoshop
Lightroom
Word
Excel
Powerpoint
